Milan Taxi 028585 > Switchboard
Call a cab through our switchboard at 028585
If you wish to call your cab by phone, with a direct call to our radio cab dispatch center, the easiest method is to dial 028585.
The Phone Call, which originated as the main type of request has also been joined in recent years by more modern technologies such as WhatsApp, SMS, and InTaxi application.
Our operators are always ready to answer your inquiries and quickly find the most suitable cab for your needs.
You can also contact us in case you have forgotten a cell phone, luggage, bags, or other personal belongings in the cab; make sure it is a cab in our fleet and give the operator as much information as possible about the ride you took, specifying if possible also the initials of the cab taken to help us with the search.
Cab Milan 028585
How does the radio cab call 028585 work ?
The stages of the call
The Call
After dialing 028585 and the initial wait, usually a few seconds*, you are put through to the first available operator.
*Over 95% of calls to our switchboard are handled within 20 seconds by the operator..
The Request
The operator at this point will take care to request all the necessary information so that the nearest cab can be dispatched, the essential information being the address, call reference and phone number.
It is helpful to give the operator as much detail as possible so that he can be accurate in finding the cab and avoid misunderstandings.
The Research
After collecting all the necessary information, the operator will start the search for the nearest cab that can take over the ride.
Usually this search takes about 20-30 seconds.
While waiting, it is important not to close the call, otherwise it will not be possible for the operator to confirm the cab.
The arrival
When the search is finished, the abbreviation of the incoming cab is communicated, again by the operator or via TTS (Text To Speech) system.
There is nothing left to do but wait for the cab to arrive.
Keep in mind the initials of your cab so that you can easily recognize it upon arrival, and especially in case there is a need to track down the cab, such as to retrieve a lost item during the ride.
PLEASE NOTE: According to the regulations in force in the Lombardy airport area (Milan Malpensa, Bergamo Orio Al Serio, Milan Linate) it is not possible to book or call a cab at the airport but you have to use the cabs present at the airport exit
What are the hours when the radio cab switchboard is active ?
Our switchboard is operating 24 hours a day and 7 days a week for over 60 years, never stopping, to ensure continuous and efficient service.
Our operators all answer from Milan, and are always ready to help users who decide to make use of our cab call or booking service; moreover, in case all operators are busy, to avoid unnecessary waiting, you can request a cab through the IRIS automatic responder, the telephone attendant, which acknowledges and interprets the user's request and sends the cab in seconds to the desired location.
